Welcome, free spirit! These terms guide our boho-chic journey together – from exploring our globally inspired collections to ensuring your treasures arrive safely at your doorstep.
1. Acceptance of Terms
By accessing www.chicwearpromo.com (“Site”) or purchasing our products, you agree to these Terms & Conditions. We may update these terms periodically, so please check back often.
2. Our Bohemian Marketplace
Product Descriptions
We take care to describe our wanderlust-inspired collections (including bags, clothing, swimwear, accessories, and more) with poetic accuracy. Colors may vary slightly due to screen settings.
Availability
Like desert flowers, some items are seasonal and may become unavailable. We’ll notify you if an item you’ve ordered is out of stock.
Non-Returnable Items
To maintain our gypsy standards of hygiene:
- Bikinis & swimwear with removed hygiene seals
- Worn hair accessories
- Personal accessories showing signs of wear
3. Ordering & Payment
Making Purchases
Select your treasures, proceed to checkout, and complete your order with:
- Visa
- MasterCard
- JCB
- PayPal
Order Confirmation
You’ll receive an email confirmation when your order begins its journey through our system.
Pricing
All prices are in USD. We reserve the right to adjust prices due to currency fluctuations or supplier changes.
4. Shipping Your Wanderlust Treasures
Shipping Options
Standard Shipping ($12.95): Via DHL or FedEx, arriving 10-15 days after dispatch
Free Shipping (orders $50+): Via EMS, arriving 15-25 days after dispatch
All orders take 1-2 business days to process before beginning their journey to you.
Delivery Areas
We ship worldwide except to some Asian and remote regions where our caravans cannot travel.
Customs & Duties
International customers are responsible for any customs fees – consider them souvenirs from your global shopping adventure.
5. Returns & Exchanges
Our Return Promise
We accept returns/exchanges within 15 days of delivery. Items must be:
- Unworn and unwashed
- In original condition with tags attached
- Preferably in original packaging
Return Process
Email [email protected] with:
- Order number
- Item details
- Return reason
- Refund or exchange preference
Refund Timeline
Refunds process within 3-5 business days after we receive your return. Original shipping costs are non-refundable.
6. Intellectual Property
All content on our Site (designs, text, images) is our property or our suppliers’, protected by international copyright laws. Please don’t reproduce without our written permission.
7. Limitation of Liability
FREE PEOPLE Shop isn’t liable for:
- Minor variations in product color or texture
- Delivery delays beyond our control
- Incorrect addresses provided by customers
- Products modified after delivery
8. Your Responsibilities
As part of our free-spirited community, you agree to:
- Provide accurate information when ordering
- Use the Site only for lawful purposes
- Not reproduce or resell our products without authorization
- Check local laws regarding imported goods
9. Governing Law
These Terms are governed by the laws of the United States. Any disputes will be resolved in courts located in Brainerd, Minnesota.
10. Contact Us
For questions about these Terms or your order:
FREE PEOPLE Shop4286 Terra Cotta Street
Brainerd, US 56401
Email: [email protected]
Thank you for joining our global tribe. May your FREE PEOPLE treasures bring you many adventures!
